Nancy exceeded our expectations. I don't know how we could have done it without her, and would use her again without hesitation.

It was such a huge relief to have someone helping out with household chores, cooking good food, caring for Teddy and supporting me with breastfeeding and birth recovery.

Thoughts from mum:

Nancy was at my side throughout my entire labour. She offered support by suggesting different positions, providing alternative tools when I got tired (birth ball, chair, shower etc) and constantly offered me fluids so I could keep my energy levels up. She also guided me when I needed to make decisions about my care, and helped me confidently interface with the hospital midwives. I didn't realise how hard it would be to make decisions whilst in the throes of labour, and I really valued having someone I trusted, who is experienced in the world of birth and babies, to assist in my decision making.

Nancy also provided us with ongoing postnatal support after Teddy's birth. It was such a huge relief to have someone we had built a relationship with helping out with household chores, cooking good food, caring for Teddy and supporting me with breastfeeding and birth recovery. The first few weeks of motherhood are a huge adjustment and Nancy's support, encouragement and advice made a challenging transition so much easier.

Thoughts from dad:

Nancy exceeded our expectations. She was not only informative and diligent but graceful, kind and encouraging. Her positive energy and emotional intelligence improved our experience for the better. I don't know how we could have done it without her, and I would use her again without hesitation. The entire time was memorable, which is to say Nancy was like having an angel around the entire time. Nancy's positive words and encouraging demeanour was so encompassing that it is difficult to say one particular thing was most helpful. It was all helpful. As the husband, and not being naturally comfortable in birth situations, I could not have been happier with how Nancy supported my wife and took pressure and anxiety away from me.

We not only feel we received value for money, but we felt slightly sheepish that we did not pay more.

Nancy not only increased our overall birth satisfaction but having Nancy as our doula gave us confidence and comfort during our first birth experience. I feel like Nancy was part of our family during the birth, and I am beyond words to express my appreciation for her contribution and help.

- Bea